Webinar: What Caused It?: Connecting Programs to Results
Sales of the latest handheld devices have increased 50% over the last quarter leading senior executives ask, “What caused it?” Employee turnover declined 20% in the past nine months. Senior executives ask, “What caused it?” Compliance discrepancies have decreased 40%. Executives ask, “What caused it?” This simple question, “What caused it?” is not an unfair question for senior executives to ask. Our ability to isolate the effects of programs and projects positions us to answer this important question in a credible way. Our inability to answer this question opens the door to let others answer it for us.
Isolating the effects of a program is not about isolating programs from other activities going on within the organization. In fact, by isolating the effects of your program, you’re positioning yourself as a better business partner. You can credibly explain how you know the investments in programs are driving the results you claim. Isolating the effects of a program is key in providing evidence that programs drive improvement in business measures. Knowing how to connect programs to results is a must if talent development professionals are to demonstrate the impact and ROI of their projects.
Participants will learn:
- To describe the importance of isolating the effects of programs.
- To apply at least three techniques to isolate the effects of programs.
- To determine when to use each of the techniques covered in this session.