Webinar: Proving the Value of Soft Skills
We all need soft skills. Whether leadership development, communication, team building, problem-solving, empowerment, critical thinking, or mindfulness, soft skills are essential and can deliver value. The problem is executives haven’t seen the value of the soft skills programs in terms they appreciate and understand. Consequently, they often call these skills “Fluff.”
The challenge is to evaluate major soft skills programs at the impact and ROI levels. Some learning professionals are reluctant to do so because these programs will not deliver a positive ROI. The reality is, when designed properly, these programs can and do deliver a positive ROI.
This webinar will provide useful, practical tools to help you show the value of soft skills programs. Presented in an easy-to-understand format, this interactive session shows how to measure the business value of soft skills programs and how to calculate the ROI.
This webinar also provides detailed case study examples to show how to measure and evaluate different soft skill programs and initiatives. Participants will see what is being measured, how it is being measured, and how the data are used to improve the soft skills programs and influence more investment in soft skills.
Participants will learn:
- How to explain the value chain for soft skills.
- How to describe the need to show impact and ROI for major programs.
- How to design soft skills programs to deliver impact and ROI.
- How to explain how to measure program results at all five levels of outcomes.