Understand how personal conflict styles shape the way campus harm unfolds and is experienced: Participants will be able to identify their own instinctive responses to conflict, including patterns of avoidance, accommodation, competition, or escalation, and explain how these conditioned styles influence the relational dynamics of campus disputes, recognizing that self-awareness is the foundational first step toward responding to harm with intention rather than reflex.

Explore conflict through story and shared experience to build empathy and relational insight: Participants will engage with real and illustrative campus conflict narratives, including personal storytelling and structured case studies, to examine how harm is felt differently by those involved, how context and identity shape the conflict experience, and how restorative principles can reframe what accountability, repair, and resolution look like when all voices are genuinely heard.

Apply restorative questions as a practical tool for navigating campus conflict scenarios: Participants will demonstrate the ability to use restorative questions, such as those centering impact, need, and obligation, to engage thoughtfully with case study scenarios drawn from campus life, practicing how to move conflict conversations away from blame and toward understanding, and building the confidence and skill to facilitate these exchanges in their own professional roles.