Please note that there was a database error for RT messages at 12:21pm today. Within 20 minutes the tech team identified and fixed the issue. The tickets were still created however the...
DoIT staff (Ray Soellner, Toren Smith, Ed Rude, and Tim Champ) led by Jeremy Gude and Paul Riddle have completed the migration of RT to the Cloud (AWS). This upgrade/migration will address...
For several months DoIT staff have been working diligently on a project to transition RT to a hosted environment (Cloud) in Amazon Web Services (AWS). The goal is to address volume related...
The Graduate School has been using DocuSign as their e-signature and digital workflow platform, replacing many of their paper forms with electronic forms that can be submitted, signed, processed...
E-signatures Continue To Produce New Business Solutions
The Graduate School at UMBC takes pride in providing opportunities for student success. Through collaboration with prestigious faculty and research with groundbreaking partner institutions,...
AOP Provides New Opportunities For Business Efficiency
UMBC’s Office of Academic Opportunities Programs (AOP) is dedicated to providing assistance, resources, and support to students who have traditionally been underrepresented in higher education in...
The Hilltop Institute at UMBC conducts health services research on behalf of government agencies, foundations, and nonprofit organizations at the national, state, and local level. For the state of...
DoIT's Unix Infrastructure group will need to take the RT system down to perform some necessary hardware maintenance. Downtime is expected to minimal, 1 hour or less. Please contact me if you...
How the DCARD Uses DocuSign to Cut Departmental Red Tape
Most businesses and institutions once had a foundation made up entirely of paper processes that tied every memo, report, paycheck, and signature into an elegantly elaborate, if incomprehensibly...
UMBC Procures Even More Strategic Sources of Efficiency
The UMBC Purchasing Card Program, part of the State of Maryland’s p-card program, allows departments to make small purchases (less than $5,000) quickly and easily. Although the adoption of this...