To view the contact information for Empower’s local Retirement Plan Advisors and Counselors and schedule appointments, please click here and scroll down to the pictures and contact info for each.
Enrollment Codes:
New enrollees will be required to enter a Group ID/Plan Number, as well as the plan's Plan Enrollment Code (PEC). Please find that information below (Please note: The PECs change quarterly for security purposes):
- MSRP 457(b)
PEC: fahjC5Pg
- MSRP 401(k)
Group ID/Plan Number: 100746-02
PEC: rK9JSWmv
Contact Information:
Website: mymsrp.com
Alternative Contacts & Hours of Operation:
MSRP Customer Care Center: 1-833-272-0093
Hours: Monday through Friday 8:00 a.m. to 10:00 p.m. ET and Saturdays 9:00 a.m. to 5:30 p.m. ET
Phone From Outside the U.S.: 1-303-737-7249
TTY (teletype/text for deaf or hard of hearing): 1-800-766-4952
Address for Regular Mail: PO Box 173764, Denver, CO 80217-3764
Address for Express Mail: 8515 E. Orchard Road, Greenwood Village, CO 80111
Questions? Please email hrbenefits@umbc.edu