Dear UMBC Colleagues,
The Benefits and Wellness team is writing to provide an update on the current system infrastructure disruption affecting P&A Group, the vendor that manages the State's Flexible Spending Accounts (FSAs).
P&A Group has provided an FAQ page that may answer some of the questions that our affected employees may have. Please Click Here to view that page.
The page linked above includes a "What to Expect Next" table of their services and is where P&A Group will declare which of their services are back to normal business processes.
Currently, the only service not operating properly is their phone system, all other systems are back up-and-running.
Thank you for your patience and understanding as we waited for this issue to be resolved.
Sincerely,
The Benefits and Wellness Team,UMBC Human Resources and Strategic Talent Management