When United Airlines broke Dave Carroll's guitar, he took to YouTube. Now, Carroll has launched GripeVine and Resolution 1 to fix companies' customer service woes. It was the customer service...
February 10, 2013
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8:00 AM
Posts
The Chinese New Year starts this weekend. Here's what the zodiac predicts for your company.
February 8, 2013
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1:00 PM
Database trial - ends Mar. 8, 2013
UMBC now has trial access to IBISWorld Industry Intelligence. IBISWorld produces and publishes over 700 US Industry Reports at the 5-digit level of the NAICS code – all delivered via their...
February 8, 2013
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10:50 AM
Journaling isn't just for angsty teenagers. A work diary can help entrepreneurs pinpoint problems and improve their professional performance. Journaling may conjure connotations of angsty...
February 8, 2013
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9:34 AM
The founder of LocalVox offers a few choice words of wisdom for ambitious self-starters hunting for a mentor. Start-up founders and employees have raw talent, but need real mentorship to thrive....
February 8, 2013
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8:41 AM
A quick reader’s guide:Don’t Make Me Think, by Steve Krug Perhaps the best guide to web usability ever written, Don’t Make Me Think is a must read if you build anything that anyone anywhere ever...
February 8, 2013
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5:30 AM
How is a business like an apple tree? Sharpen your pruning shears and find out. Back in July, I wrote about our efforts to bring more focus and discipline to 37signals by parting ways with some...
February 8, 2013
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12:00 AM
The buy-build-sell strategy is spreading thanks to a few high-profile successes. Here's how it works.
February 7, 2013
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12:30 PM
Here is a rundown of industries expected to have plenty of room to grow in 2013.
February 7, 2013
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12:00 PM
Transitioning vision into reality for a new business, a new model, or simply an internal process may require pushing well beyond the status quo. Reddit co-founder Steve Huffman (who also...
February 7, 2013
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10:40 AM