In today’s high-pressure work environments, even minor disagreements can quickly escalate into major conflicts. You have the power to turn these challenging moments into opportunities for growth and collaboration.

Join this interactive session to discover how to use care-filled language to manage workplace conflict effectively, improve team dynamics, and build your reputation as a trusted communicator. Based on Karin Hurt and David Dye’s insightful new book, Powerful Phrases for Dealing with Workplace Conflict, this webinar equips you with the tools you need to handle even the most sensitive conversations with confidence and tact.

Equip yourself with practical techniques and the confidence to handle conflict head-on. Don’t miss this opportunity to sharpen your skills and bring lasting peace to your workplace.

Attendees will learn:

• Transform Conflict into Collaboration: Learn research-backed “Powerful Phrases” that de-escalate tension and foster understanding.
• Understand the Root Causes of Conflict: Dive into the “conflict cocktails” that fuel workplace disputes and discover strategies to address them effectively.
• Leverage the Four Dimensions of Productive Conflict: Explore how Connection, Clarity, Curiosity, and Commitment can transform conflict into opportunities for collaboration and growth.
• Navigate Sensitive Topics with Ease: Gain practical tips for addressing emotionally charged subjects like politics or differing worldviews in the workplace.
• Cultivate Productive Habits: Build daily habits that prevent unnecessary conflict and enhance collaboration within your teams.
• Foster a Collaborative Culture: Discover how to equip teams with tools to reduce conflict and improve trust in everyday interactions.