Are you looking for ways to make an instant positive impact in your customer interactions? Would you like to find out how to offer excellent customer service every time, to every customer...

This one hour training is required by the Purchasing Card Program Policy for new cardholders and their supervisors who have not previously taken this training.  Training will cover the Policies...

Are you looking for ways to make an instant positive impact in your customer interactions? Would you like to find out how to offer excellent customer service every time, to every customer...

Difficult conversations are inevitable in any workplace. Those conversations can create unhappiness, stress, and tension. They can also impair and even destroy relationships. When handled poorly,...