Webinar: Trust Your Canary
Mastering the Incivility Challenge
We’ve all seen workplace incivility in action: rude or disrespectful behavior such as eye rolling, pointed sarcasm, gossip, social exclusion, belittling, and various forms of dismissive body language. Research demonstrates that if left unchecked, these seemingly low intensity behaviors have surprisingly far-reaching effects on motivation, engagement, productivity, psychological health, talent retention, teamwork and even health and safety. And yet, incivility persists despite the damage it leaves in its wake. Organizations fail to see the business case for maintaining civility, and managers are often not equipped with sufficient awareness, skills and tools to deal with it on the ground.
Join Sharone Bar-David, author of Trust Your Canary: Every Leader’s Guide to Taming Workplace Incivility, as she shares insights and real-life strategies on this timely subject.
Participants will learn:
- What is workplace incivility?
- Why care: how incivility impact indicators such as productivity, teamwork, and customer service
- Why incivility persists despite the damage it creates
- Strategies for boosting workplace civility
- Introduction to the Respect on the Go toolkits
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