Webinar: Design Thinking: From Theory to Application
(Part 2: Application)
You’ve probably heard about Design Thinking, whether you’ve read an article or watched an online video. But then what? How do you apply the principles and make an impact? How are companies actually applying Design Thinking or what business results come from it? Design Thinking is not just a trendy buzzword, but a proven and practical method to create human-centered solutions.
During part 2 of a 2-part webinar series, Keith Keating, Senior Director of Global Learning Strategies, walks you through a detailed Design Thinking case study for an initiative he led in 2018 for a Fortune 500 company. Keith will address activities in each of the 5 phases, sharing best practices and lessons learned that helped his team uncover the Voice of the Learner and readjust their Learner Experience Strategy based on the results of the initiative. Whether you are a new to Design Thinking or an experienced practitioner, this session will benefit you as he illustrates successes that can result as well as highlighting pitfalls and challenges. Understanding case studies will help you jump-start your transformative journey from being a Design Thinking theoretical learner to a Design Thinking practitioner.
Participants will learn:
- Best practices for preparing and conducting successful empathy interviews.
- Best practices for a successful ideation session.
- 5 Visual Thinking tools used to support the case study.
- 5 lessons learned from the case study.
- Next steps to evolve as a Design Thinking practitioner.