Webinar: From Order Taker to Trusted Advisor
Evolution of L&D
For years the Learning & Development (L&D) industry has been treated like order takers. “Create a two-hour web-based training”, “design a job-aid”, or “deliver an instructor-led program in 4 hours” are examples of common orders we receive. Although L&D has the potential to change the lives of our learners, contribute to organizational strategies, and drive business impact, our success is limited if we do not evolve from acting like order takers, and instead, be recognized as consultative learner-centric business partners, also known as Trusted Advisors.
In this webinar Keith Keating, Global Learning Strategist at GP Strategies, will discuss the skills, vocabulary, and behaviors needed to embody the Trusted Advisor mindset. Keith will share insights and best practices to help change the perception your stakeholders may have on L&D being viewed as order takers and establish your team as Trusted Advisors.
Being recognized as a Trusted Advisor is a step in the evolutionary journey of L&D from fighting for a seat at the table to setting our own table and to being a forethought instead of an afterthought.
Participants will learn:
- Why being a Trusted Advisor is critical to success for everyone (business partners, learners, L&D).
- The top 5 strategies for being recognized as a Trusted Advisor and not an order taker.
- How to change your business partners mindset if they want you to be an order taker.