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Why do I have to add a signature file in RT?
Page edited by Andrea Mocko Tell me Quickly identify who added comments to a ticket Quickly identify the end of an entry...
June 13, 2013
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1:38 PM
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When do I need to watchers to an RT ticket?
Page edited by Andrea Mocko Tell me Situations where you may want to add watchers to a ticket would be: Someone who does not...
June 13, 2013
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1:38 PM
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What benefits can be gained from using RT instead of our shared mailbox solution?
Page edited by Andrea Mocko Tell me When a small group of people need to respond to a single email address, they are advised to...
June 13, 2013
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1:38 PM
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I have the ticket number. How do I display RT ticket details?
Page edited by Andrea Mocko Tell me Enter the ticket number on the top, right-hand box labeled Search... Hit the Return key on...
June 13, 2013
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1:38 PM
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How do I update multiple RT tickets at the same time?
Page edited by Andrea Mocko Tell me Updates applied must be the same for all tickets. For example, all tickets selected will be...
June 13, 2013
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1:37 PM
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How do I connect my game console to the Residential Network at UMBC?
Page edited by Andrea Mocko Tell me You will connect both your workstation and gaming console to your router. To authorize your...
June 13, 2013
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1:36 PM
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How do I share my UMBC Google Sites?
Page edited by Andrea Mocko Tell me From the More Actions drop-down menu, select Share this site In the box below Add people,...
June 13, 2013
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1:34 PM
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How do I create a Google Site with my UMBC Google account?
Page edited by Andrea Mocko Tell me Log into your UMBC Gmail account or go to https://sites.google.com/a/umbc.edu and login with...
June 13, 2013
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1:34 PM
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What do the icons in the Blackboard Grade Center mean?
Page edited by Andrea Mocko Tell me Explanation of Icons: User Unavailable - User no longer has access to the course (most...
June 13, 2013
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1:13 PM
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I need to open a Blackboard test for just a single student. How do I do this?
Page edited by Andrea Mocko Tell Me There are multiple methods for opening a test for a single student. Follow the instructions...
June 13, 2013
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1:08 PM
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