UMBC uses an open source system called Request Tracker (RT) from a company named BestPractical to provide help to the UMBC campus community at large. In fact UMBC has been recognized on the...
On Tue Nov 11, 2014 14:11:24 2014 RT received its 500,000th ticket since going live Feb 23, 2009. In this time RT has grown from a DoIT centric Help System to a campus wide system serving 25+...
Learn best practices from experts & spark new ideas!
Through a University System of Maryland partnership with the Online Learning Consortium (OLC), DoIT is pleased to offer an exceptional online training opportunity to UMBC full-time and part-time...
Use badges to motivate & reward students via gamification
As announced earlier this semester, Winter and Spring 2015 courses will be hosted by Blackboard directly instead of by DoIT. As part of this change, we will also upgrade to the Spring 2014 version...
Box is an online file sharing system that can be accessed from multiple devices, including computers, smart phones, and tablets. Box files can be easily shared with others by adding them as...
Two new columns have been added to the Academic Program Review report. The columns are 'Combined Enroll Total' and 'Primary Flag', which will indicate whether the section is the primary section...
The current campus VPN client, Network Connect, does not work with the new MAC Yosemite operating system and is no longer supported by the Vendor for the current Mac or PC operating system. We...
We will update the software on the TechSmith Relay server Friday, October 31 at 9:00 AM. The update should take about an hour. If one attempts to upload a recording during this window of time then...
This summer, working through the Maryland Education Enterprise Consortium (MEEC), UMBC established a faculty/staff site license with Adobe for their new Creative Cloud offering (see detailed list...
Over the last year, we’ve been reviewing the Division of Information Technology (DoIT) organizational structure and focusing on building a broad and strong leadership team. As part of this effort...