Chartwells, which operates dining services programs at over 200 colleges and universities nationwide, just named UMBC Dining Services “National Account of the Year.” The award is given annually to the university account that demonstrates excellence in several areas, including customer service, customer satisfaction, community service, diversity and growth.
In particular, dining services has worked hard to incorporate its employees into the larger UMBC culture, which pays off in both employee and customer satisfaction. Tom DeLuca, resident district manager for UMBC Dining Services, said the award “validates the efforts of our team and our commitment to being the best—having a quality food program backed up by the best service possible.”