Name: Harshal Chauhan

Pronouns: He/Him

Semester of Internship: Fall 2025

Major: Information Systems (Health Informatics)

Current Class Level: Doctoral Student

This semester I completed a(n)...: Internship

Internship, Co-op, or Research Site (Company/Organization Name): Maryland Department of Health (MDH) – Public Health Workforce Internship Program Money Follows the Person (MFP) Demonstration Team

Location of the Organization (City, State): Baltimore, MD

Title of position: Public Health Intern (Quality Measure Set (QMS) Survey and Data Research Intern)

Tell us about your internship, co-op, or research opportunity, including your day-to-day responsibilities:

As a Quality Measure Set (QMS) Survey and Data Research Intern with the Maryland Department of Health, I support statewide quality improvement initiatives focused on Medicaid beneficiaries receiving Home and Community-Based Services (HCBS). My day-to-day responsibilities include administering and analyzing the Experience of Care Survey for participants enrolled in programs such as Community First Choice, Brain Injury Waiver, and Community Personal Assistance Services. I conduct participant outreach, track survey responses, and ensure compliance with federal and state guidelines. Additionally, I assist with data analysis to identify trends and performance gaps, contribute to the development of quality metrics, and help prepare summary reports and recommendations used for internal planning and policy decision-making. This role allows me to work at the intersection of data analytics, public health research, and health policy implementation.

Describe the process of obtaining your position. When did you hear of the position and submit your application?

I first learned about the Maryland Department of Health during a UMBC career fair in 2023, where I spoke with a representative and was introduced to the Public Health Workforce Internship Program. I applied for the internship in January 2025. In August 2025, I received two follow-up calls for 2 internships from MDH to confirm my interest and availability, followed by a second-round virtual interview with my direct supervisors. I received my formal acceptance later that same month. The process reinforced the importance of persistence and staying engaged, even when opportunities take time to materialize.

What resources did you use to find your current experience?

UMBC Career Center, Career Fairs

What have you enjoyed the most about your position and organization?

What I have enjoyed most about this position is the flexibility and genuinely supportive work environment. My team has been welcoming, understanding, and deeply committed to mentorship and learning. I have been encouraged to ask questions, contribute ideas, and grow both technically and professionally. The organization values collaboration and provides meaningful exposure to real-world public health challenges, making this an exceptional learning experience. 

How do you believe you have made an impact through your work?

I believe I have made a meaningful impact through my work. By supporting survey administration, response tracking, and data analysis, I have contributed to improving the accuracy and usability of quality measurement efforts within Maryland Medicaid's HCBS programs. The tracking tools and analytical support I provided helped ensure timely follow-up, better data integrity, and actionable insights that can inform quality improvement and policy decisions affecting vulnerable populations.

What advice would you give to another student who is seeking an internship or similar experience?

My advice to other students is to remain persistent and patient. Continue applying and believing in your goals, even if responses take longer than expected. I initially applied for this role for Spring 2025 and did not hear back until Fall, but staying consistent paid off. Networking, following up, and trusting the process are just as important as submitting applications.

Please provide a short reflection or quote about what you liked most about your position / earning internship credit / working with the Career Center.

Favorite Quote: "You worry about the results, but have you ever paused to ask—what if?" What I valued most about my internship was the supportive and flexible environment that allowed me to apply my academic training to real public health impact. The UMBC Career Center played a vital role by connecting me to this opportunity and supporting me early on with resume formatting and career guidance.