Name:Sheetal George

Internship, Co-op or Research Site:Centers for Medicare and Medicaid Services

Position Title: Student Intern

Major(s)/Minor(s):Information Systems

Work Term:Summer 2018

Tell us about your internship, co-op, or research opportunity, including your day-to-day responsibilities.

Being an intern in the Department of Program Management at the Centers for Medicare and Medicaid Services was an amazing learning experience. Not only did I have the opportunity to gain real world experience in the field of project management, but I was given several responsibilities and accomplished several tasks. As in intern in the department, I provided support in scheduling meetings and conducted meeting WebEx calls. I was also responsible for creating and organizing supplemental meeting materials such as meeting agendas for attendees. I had the opportunity to obtain certification for the agency project management system, and through the training and certificate, I was able to implement Microsoft Project and SharePoint in several tasks that I was responsible for completing. I learned how the project managers use these softwares to track their projects till its completion and was able to implement the softwares by tracking my own project schedule throughout the course of my internship. I collaborated with the department staff and a fellow intern to create a SharePoint site for the manager of the department to use for organization of staff and project documents. I was responsible for contributing to the creation and testing of the site throughout the process as well as presenting the site to the department at the end of my internship. Lastly, I was responsible for creating requirements, testing, and user manual documents for the SharePoint site throughout the development process.

Describe the process of obtaining your position. When did you hear of the position and submit your application?

During the Fall 2017 semester I attended a panel hosted by the Career Center in which the focus was health information technology. Several companies were present at the panel and one of them was the Centers for Medicare and Medicaid Services(CMS). The speaker provided us with information regarding the work and mission of CMS and it greatly interested me. I visited their website later that day and came across the internship opportunity. I then emailed the recruiting team and sent them my resume and transcript to consider me for the opportunity. I received an email response a few weeks later from the recruiting manager and was invited for an interview.

What have you enjoyed the most about your position or organization?

I enjoyed the opportunity to gain real world experience through participating in meetings and implementing the use of different systems such as Microsoft SharePoint and Microsoft Project after receiving training. Being an intern at CMS also allowed me to develop skills and enhance my personal strengths that I will carry with me throughout my career. The department staff was amazing and provided me with guidance throughout my internship, while encouraging me to step outside of my comfort zone everyday. I enjoyed being challenged to complete tasks and participate in presentations that I never thought I would have the opportunity to do and It was a great learning experience.

How do you believe you have made an impact through your work?

One thing  that really motivates me is knowing that the end result of what I am working on is going to make a positive impact in some way and so with every task that I was assigned at my internship, I tried to make sure that I was working hard to make an impact. Whether it was through assisting my fellow intern with completing tasks or assisting the project managers with organizing their project schedule, my internship at CMS has allowed me to make an impact through my work in various ways. The SharePoint site I contributed to creating also still continues to be used today and helps the management staff in organization of their documents.

What advice would you give to another student who is seeking an internship or similar experience?

My advice to another student who is seeking an internship would be to apply to an internship that not only coincides with your future goals and prepares you for your future career, but also one that interests and motivates you. I would also say to to take advantage of every opportunity available at different on campus information sessions and career events that interest you because you never know what doors can open for you.

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