Please take a moment and review this event for this coming Thursday, January 22, 2015 at 1:00pm. in Engineering 022. Your feedback is very important to the success of RT. Thanks Joe Kirby
RT went down today around 3:30pm. Systems, database, and networking teams are looking into this immediately. As soon as I have more information to share I will re-post to this page. I apologize...
There are 10 standard reports available to everyone via the Saved Search portion of your RT-at-a-Glance. As part of a new option to store these reports under 1 area rather than needing to...
RT experienced numerous issues today, mostly related to SPAM. We believe we have resolved this and will continue to monitor. I want to also let everyone know that RT will be down tonight from...
Please note that John Fritz and myself will be facilitating an after the holidays RT Users Group meeting. The event will occur on 1-22-2015 at 1:00pm in Eng 023 Here is a link to the actual...
DoIT's Andrea Mocko has experimented with adjusting the color scheme for RT to have more of a UMBC look and feel. To that end I will ask folks to take a look at our development RT to see the...
On Tue Nov 11, 2014 14:11:24 2014 RT received its 500,000th ticket since going live Feb 23, 2009. In this time RT has grown from a DoIT centric Help System to a campus wide system serving 25+...
This is just a reminder that RT will be down tonight from 6pm - 8pm to allow our systems folks to apply some operating system and security patches. Good news is they are also going to add...
The RT system was upgraded this evening from version 4.0.6 to 4.0.21. As noted earlier this is a security and minor bug fix release. Today's intermittent performance problems were identified and...
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#1.18.20.0 - 6116 - production - prod2 - general-public